Customer Service
Do you have a question?
You can contact our customer service department for questions about any of our products.
They can be reached during office hours at: 0900 - 519 519 0 (15 ct/m) from The Netherlands and at: 0180 519 5190 (0,14 ct /m) from Germany.
You can also contact us by mail at: service@vdbergproducts.com
Please make sure to give the appropriate article number of the product you are inquiring after whenever you are contacting us.
Do you have a service report?
If you would like to report service required under the guarantee you can fill out the warranty card. You can find the warranty card in the manual of your product.
The completed form, together with the original purchase receipt, can be sent to:
Van den Berg Products
Afdeling Service
IJzerwerf 10-12
6641 TK Beuningen
The Netherlands
Or faxed to: (+31) 24 - 345 44 29
Warranty cards will only be considered unless accompanied by the original purchase receipt. Guarantee is not given on accessories or other parts of the product that are subject to wear and tear.
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